Why I think NatWest are an incompetent/malicious [delete as applicable] bunch of wankers

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[The following is a copy of the letter posted to my bank today]
Dear Bankers (is that the right word?)
I’ve been a customer of NatWest since January 1996 and, although for much of the time I’ve been moderately satisfied with your services, I have recently been provided with an experience that I can only describe as “retarded incompetence, bordering on criminal indifference”. Allow me to set the scene.

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Vote Linda Gilroy: Spineless and Clueless

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[The following is re-posted here from my old, now defunct, MySpace blog, and is primarily for the benefit of a local, Labour-supporting Twitter follower that I had for a few short hours before I criticised her local candidate of choice. As I said at the time, I’m not saying these things to be mean, believe me! I merely wanted to show how my experience of meeting Mrs Gilroy was very different from yours!]
When the Digital Economy Bill became an Act last week (after the briefest of discussions,

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